Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact information, including your name, email address, telephone number, company name, and job title.

Business information, including information about your company, systems, workflows, projects, employees, customers, vendors, operations, or technical environment.

Project information, including documents, files, instructions, datasets, system information, account information, APIs, configuration information, or other materials you provide in connection with an engagement.

Website information, including IP address, browser type, device information, referring pages, pages visited, dates and times of access, and similar technical information.

Communications, including emails, contact-form submissions, meeting notes, project messages, and customer support communications.

Payment information. Payments may be processed by third-party payment providers. We may receive transaction details but may not directly receive or store complete payment card information.

2. How We Use Information

We may use information to:

• respond to inquiries;
• provide consulting and technical services;
• build software, scripts, automations, integrations, and AI systems requested by clients;
• operate and improve our website;
• communicate about projects;
• provide customer support;
• process billing and payments;
• maintain security;
• prevent fraud or misuse;
• comply with legal obligations;
• enforce agreements;
• improve our services and internal processes.

3. Client Data

When a client provides data to Nexus Consulting for the purpose of performing services, we use that data for the engagement and related operational purposes.

The client is responsible for ensuring that it has the necessary rights, permissions, notices, and legal authority to provide that data to Nexus Consulting.

Clients should not provide sensitive information unless it is reasonably necessary for the engagement.

4. Artificial Intelligence and Third-Party Technology Providers

Some projects may use third-party cloud providers, artificial intelligence providers, software platforms, APIs, hosting providers, analytics systems, or other technology vendors.

Information may be transmitted to those providers when necessary to perform requested services.

Where appropriate, we take reasonable steps to limit information shared with third parties and select providers suitable for the relevant use.

Clients should tell us before an engagement begins if particular data is subject to special privacy, confidentiality, localization, or regulatory requirements.

5. Information We Share

We do not sell personal information.

We may share information with:

• contractors and service providers who help us operate our business;
• hosting and cloud providers;
• software and AI providers;
• payment processors;
• professional advisers;
• authorities where required by law;
• a buyer or successor in connection with a merger, acquisition, financing, restructuring, or sale of the business.

We may also share information when the client instructs or authorizes us to do so.

6. Data Retention

We retain information for as long as reasonably necessary for:

• providing services;
• maintaining business and project records;
• complying with legal obligations;
• resolving disputes;
• enforcing agreements;
• security and operational purposes.

Retention periods may vary based on the type of information and engagement.

Clients may request deletion of project data, subject to legal, contractual, technical, backup, and recordkeeping requirements.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.

However, no computer system, transmission method, cloud service, or storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

8. Cookies and Analytics

Our website may use cookies and similar technologies for functionality, analytics, security, and performance.

Where required by law, visitors may be given options to control non-essential cookies.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• request access;
• request correction;
• request deletion;
• request a copy;
• object to certain processing;
• request restriction of certain processing;
• withdraw consent where processing is based on consent.

These rights may be subject to legal exceptions.

Requests may be sent to [PRIVACY EMAIL].

We may need to verify your identity before fulfilling a request.

10. Children

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age required by applicable law.

11. International Data

If information is transferred between countries, it may be processed in jurisdictions with different privacy laws.

Where required, we will use appropriate safeguards for international transfers.

12. Third-Party Websites

Our website may link to third-party websites and services.

Nexus Consulting is not responsible for the privacy practices, security, or content of third-party services.

13. Changes to This Policy

We may update this Privacy Policy periodically.

The current version will be posted on our website with the applicable effective date.

14. Contact

Questions or requests concerning this Privacy Policy may be sent to:

Nexus Consulting
[LEGAL COMPANY NAME]
[ADDRESS]
[PRIVACY EMAIL]
[PHONE, OPTIONAL]